FREQUENTLY ASKED QUESTIONS
WHICH INSURANCE PLANS DO YOU ACCEPT?
We accept all major insurance plans. Please call our office to check that we accept your plan.
DO I NEED AN APPOINTMENT TO VISIT YOUR CLINIC?
No. You never need an appointment to be seen at Jamaica Urgent Care. Patients can be seen on a walk-in basis.
WHAT ABOUT CONDITIONS REQUIRING ON-GOING CARE AND MONITORING?
Jamaica Urgent Care is not meant to take the place of a patient’s primary care physician. Patients will be referred back to their primary care provider for ongoing care. For patients who do not have a primary care provider, Jamaica Urgent Care is happy to refer them to a primary care provider currently accepting new patients.
HOW DO I KNOW IF I NEED URGENT CARE OR THE EMERGENCY ROOM?
If you feel that your condition is life-threatening, you need to be seen in a hospital Emergency Room and should call 911. The ER treats life threatening medical conditions, such as chest pains, severe wounds or amputations. Urgent Care Centers treat conditions that need immediate attention but are not life or limb threatening.
HOW LONG WILL I HAVE TO WAIT TO BE SEEN IN URGENT CARE?
Jamaica Urgent Care patients are typically seen within minutes. Visits for patients with simple complaints can take as little as 30 minutes. Most patients complete their visit within 1 hour. Since urgent care patients can walk-in to be seen at any time, occasionally patients may experience longer than the typical waits. Jamaica Urgent Care makes every effort to staff our clinics appropriately to keep wait times to a minimum.
WHAT TYPES OF SERVICES DOES JAMAICA URGENT CARE PROVIDE?
At Jamaica Urgent Care, we specialize in the treatment of acute urgent medical conditions. Our providers treat many types of medical conditions, but typical types of concerns include: coughs, colds, sinus infections, headaches, broken bones, sprained joints, rashes, back pain, ear infections, abdominal pain, and treatment of lacerations.